FAQs

1. How long does shipping take?

• Domestic Shipping (U.S.): 3 to 5 business days.
• International Shipping: 7 to 15 business days.

2. Do you offer international shipping?

Yes, we offer international shipping. Delivery times vary depending on the destination.

3. Can I track my order?

Yes, once your order has been shipped, you will receive a notification with a tracking number so you can track your package.

4. How do I return an item?

To return an item, visit our returns section on the website and follow the detailed instructions. Items must be in their original, unused condition with all tags and packaging intact.

5. How long do I have to return an item?

You have 30 days from the date of receipt to return an item.

6. When will I receive my refund?

Once your return has been processed, the refund will be issued to your original payment method. The time for the refund to appear in your account may vary depending on your bank or financial institution.

7. What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, contact us through our contact section on the website. We will provide instructions on how to proceed with a replacement or refund.

8. Can I exchange an item instead of returning it?

We currently do not offer direct exchanges. If you want a different item, we recommend returning the original item and placing a new order.

9. How can I contact customer service?

For any additional questions or assistance, visit our contact section on the website. We’re here to help.